Internet Access Problems Recorded in East Africa Due to Faulty Undersea Cables: Monitoring Group

In March, problems with Internet connection were registered in West Africa, where seismic activity in the Gulf of Guinea caused numerous disruptions to undersea cables.

Internet access problems have been recorded in East African countries due to faulty submarine cables, the international internet monitoring service NetBlocks reported.

“Network data show a disruption to internet connectivity in and around multiple East Africa countries; the incident is attributed to failures affecting the SEACOM and EASSY subsea cable systems,” the service stated.

The most serious internet connection failures were recorded in Tanzania, Mozambique, Malawi, and the French island of Mayotte. The decrease in internet traffic ranged from 30% to 75%, according to the web analytics service Cloudflare Radar.

“Access to the internet and international phone services will be limited while work is underway to fix the problem,” said Nape Nnauye, the Tanzanian minister of information, Communication, and Information Technology.

Countries such as Sierra Leone, Burundi, Madagascar, Comoros, Rwanda, Uganda, Somalia, and Kenya also experienced disruptions to their internet connections.

SEACOM and EASSY are the submarine fiber optic cables that provide broadband Internet access. SEACOM, more than 17,000 kilometers long, connects South Africa, Kenya, Tanzania, Mozambique, Djibouti, France and India. EASSY, which is more than 10,000 kilometers long, provides access to communications for countries along the east coast of Africa.

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